• Macintosh
• Palm
• Windows

eReader for Macintosh System Requirements:

• Mac OS 8.6 or later, using CarbonLib 1.6 or later/Mac OS X 10.1 or later (Mac OS X 10.1.5 or later recommended).

eReader for Palm OS System Requirements:

• Palm OS® 3.0 (or later) handheld.
• Supported models include: Palm, Sony, Handspring, IBM, HandEra, AlphaSoft, Garmin, Symbol, Kyocera, Samsung, Zodiac
• Requires 350K of free memory for the eReader Free application and 400KB of free memory for the eReader Pro application

eReader for Windows System Requirements:

• Windows 98/ME/NT 4.0/2000/XP/Vista.

eReader is an application used to read eReader (or files with the extension .pdb) eBooks on your Palm OS, Windows, or Mac. Without eReader, you will not be able to read eReader eBooks, and other eBook Readers. Our eBooks are encrypted to protect the authors' work. In addition, the eReader can display styled text (italicized, underlined, etc.) and formatting as well as perform functions not found on other eBook readers. There is no charge to download and use eReader.

We never sell or distribute any personal information about our customers or visitors. We feel very strongly about privacy issues. Your personal information is stored securely and used for purchasing purposes only.

Click here to open an account. The directions will walk you through the process.

Throughout the site, you can select the link in the lefthand sidebar of the page called "My Account." Once you are signed in you can use this link to access your account.

To sign in as a Returning Customer, use the email address and password you used when you first created the account. Or, if you had made updates to the original values, then use the newer values instead.

You can sign in from any computer, e.g., from home or from work. Just remember to use the email address and password from your palm eBook Store account; you don't have to use the email address assigned to the computer you are using.

To make a purchase with a different credit card number, you first need to log into your account, edit your credit card information and then save the changes. Afterwards, you can continue your eBook shopping and purchasing with your new credit card number.

Once a card is in our system, it cannot be modified for security and integrity purposes. Any changes will require you to create a new card, even if it has the same number.

No, only your credit card number along with your cardholder name (as it appears on your credit card) will unlock your eBook in your handheld. This is done to protect the publisher's copyright. Your credit card number is not stored on the device and is only used to unlock your eBook.

No. Your credit card number is used only to unlock the eBook and is not stored on your handheld.

There are two possible scenarios that can cause this error message:

When you created your account, you may have entered your name, credit card number, credit card type and/or expiration date incorrectly in the credit card field. If either is not exactly entered as it appears on your card, your transaction will be rejected. To ensure your information was entered accurately, log into your account and verify all of your credit card information. Then try to repeat your purchase. If you continue to get the same error message, you may need to contact your card issuing bank.

Some international credit cards cannot be processed, in which case you may need to inquire with your card-issuing bank.

One-time-use credit cards are currently not accepted.

All eBook sales are final. Extreme situations will be considered on a case-by-case basis.

1. SIGN IN: If you are a new customer the palm eBook Store, select "Create Your Account." Fill out the form and select "SAVE." You will be signed in to Your Account. If you already have an account, then you only need to sign in as a Returning Customer. (The Sign In process is skipped if you have already signed in.)
2. Review the palm eBook Store User Agreement and select "Yes" or "No." If you agree and selected yes, you will be shown your Shopping Cart for confirmation.
3. eReader software is included as a separate item when you first add an eBook to your shopping cart. This is the most current version, so you should consider upgrading if you don't have the latest version.
4. Confirm your personal information before selecting "Purchase." You can edit the individual sections if necessary: Billing Name & Address, Credit Card, and Reader Platform. Make sure after making any changes that you "SAVE" your changes to return to the final confirmation page.
5. Select "PURCHASE."
6. This will bring up the Download page. Make an exact note of the "Purchaser's Name" and "Unlock Code" in the lower-right green box. You will need this information at a later time to unlock your eBook on your handheld device.
7. Select "Download" to receive the zip file. Choose the "Save this file to disk" option and click "OK."

Your Wish list is a great way to earmark the books that you would like to purchae in the near future. Simply click on the "Wishlist" on the product page of the book you desire. This information will automatically be stored in your account. You can also add comments and remove the title as well.

We add several hundred titles to our store every month and usually release the titles on the same day as the print pub date. To see our latest titles, go to the New Release section which is updated daily.

Our eBooks are typically priced less than or equal to the list price of their paper counterparts. Our eBook prices are also less than online prices of their paper counterparts, when you consider shipping costs. We "buy" books from the publisher, just like your local bookstore does, and we add to that the cost of developing our technology and running our web site.

The only cost to you is the purchase price of your eBook. Once purchased, you can download your eBook as often as needed at no charge. There is no charge for using the free eReader software.

• Browse our eBook selections until you find an eBook you would like to purchase.
• Select the eBook-cover image or linked title. This will bring up the web page for this particular eBook.
• You can also see what customers who bought this book are also buying, read reviews, read an excerpt, or purchase book bundles.
• When you are ready to make your purchase select the "Add to Cart" link located right beside the eBook cover image. This will bring up your Shopping Cart page with your selection added to the shopping cart.
• To remove an eBook from your shopping cart, click the "Remove" link beside the eBook you wish to remove.
• To continue to browse and shop for more eBooks, select "Continue Shopping"
• To proceed to the checkout, select "Go to Checkout"

It is our policy not to give refunds. Refunds will be considered on a case-by-case basis.

In order to make purchases or change your account settings, you will need to sign in.

SIGN IN: If you are a new customer at the palm eBooks Store, select "Create Your Account." Fill out the form and select "Create." You will be signed in to Your Account. If you already have an account, then you only need to sign in as a Returning Customer. (The Sign In process is skipped if you have already signed in.)

Review the User Agreement and select "Yes" or "No." If you agree and selected "Yes", you will be shown your Shopping Cart for confirmation.

eReader software is included as a separate item when you first add an eBook to your shopping cart. This is the most current version, so you should consider upgrading if you don't have the latest version.

Confirm your personal information before selecting "Purchase." You can edit the individual sections if necessary: Billing Name & Address, Credit Card, and Reader Platform. Make sure after making any changes that you "SAVE" your changes to return to the final confirmation page.

Select "PURCHASE."

This will bring up the Download page. Make an exact note of the "Purchaser's Name" and "Unlock Code" in the lower-right green box. You will need this information at a later time to unlock your eBook on your handheld device.

Select "Download" to receive the zip file. Choose the "Save this file to disk" option and click "OK."

NOTE: The palm eBook Store maintains a personal Bookshelf for you. If you need to re-download any eBooks that you've purchased before, you can Sign In to Your Account / Bookshelf and select the download link for the title you wish to receive. You will NOT be charged for any re-downloads.

To install your eBook and/or the Reader to your handheld, go to Installing the eReader and eBooks.

No, you do not need to purchase a zip drive to install eBooks.

Yes, eReader software supports the Latin 1 character set which supports most Western European Languages. These include French, German, Italian, and Spanish. You can purchase foreign books in German and French.

http://www.pdassi.de/ (German) and http://palmlivres.com/ (French)

The eReader is an application used to read palm eBook Store eBooks on your Palm OS, Windows, or Mac. Without the eReader, you will not be able to read palm eBook Store eBooks, and other eBook Readers will not work with palm eBook Store eBooks. palm eBook Store eBooks are encrypted to protect the authors' work. In addition, the eReader can display styled text (italicized, underlined, etc.) and formatting as well as perform functions not found on other eBook readers. There is no charge to download and use the eReader. For more information about the eReader, go to Using the eReader.

The eReader can read doc files. A doc file is a type of handheld file that ends in either .pdb or .prc. These text files have been specifically packaged for use on a handheld. Doc format is pretty much a standard for handheld documents, and the latest version of the eReader can view them.

Yes, as long as you have enough memory on your handheld to hold all your eBooks in the eReader. What can reduce the speed and performance of the eReader?

We've had a few reports of eReader being slow on some machines. In those cases, the slowness was due to the presence of certain HackMaster software. The most common of these was "TealEcho" which, like a lot of similar software, is always running in the background and can seriously degrade the performance of the entire machine. Removing this should dramatically speed up eReader.

Older versions of the Reader may experience difficulty with memory allocation in some circumstances, usually on older hardware. One workaround is to perform a reset in order to defragment the dynamic memory heap. Another is to disable any hacks that may be using dynamic memory. Note that this dynamic memory is not the same as that used to store applications, books and other data, so you may have a lot of "free memory" showing in the Launcher but still encounter memory problems when trying to run the Reader.

Yes, as long as you keep a copy on your desktop machine, you can reload it on your handheld as often as you wish. When you reload it, you will need to enter your user name and unlock code. If you lose or accidentally delete your copy, you can re-download it from Your Account. For the first time, it's now possible to build up your own library of your favorite books that won't ever age or deteriorate!

Yes, eReader supports the Latin 1 character set which supports most Western European Languages. These include French, German, Italian, and Spanish. You can purchase foreign books in German and French.

Launch the eReader application from the application screen on the Palm OS® handheld.
Tap the Menu icon in the Graffiti® area.
>From the Book menu, select Info.

On the Book Info screen from the Category drop down menu, select the category of your choice.

Tap Ok.

As long as you keep a copy on your desktop machine, you can reload it on your handheld as often as you wish. When you reload it, you will need to enter your user name and unlock code. If you lose or accidentally delete your copy, you can re-download it from Your Account. For the first time, it's now possible to build up your own library of your favorite books that won't ever age or deteriorate!

No, you need a computer to download the files and then sync into your device.

The eReader and eReader Pro for Palm OS support expansion cards that use the VFS Manager. This includes SD/MMC cards on Palm handhelds, MemoryStick cards on Sony handhelds, and both SD/MMC and CompactFlash cards on the Handera 330.

Books should be installed in the /PALM/Books or /PALM/Launcher directories on expansion cards.

You can use the eReader to copy books from main memory to the Books directory; select the "Copy" item from the "Book" menu in the Reader. Once the book has been copied to the card you can delete it from main memory.

You can install books directly in the Launcher directory during HotSync® using recent versions of the Palm Desktop software. In the Install tool click on the "Set Destination" button and set the destination to the card.

You can also install books directly on the card using a card reader attached to your desktop computer. Make sure to copy the books to the /PALM/Books directory.

We require that eReader Pro must be purchased for each platform that is used on. We did this to defray the cost of the Reader on each individual platform. For example, instead of charging $80 for an eReader Pro that runs on several platforms, we decided to charge $9.95 for each copy since most people only want to use the Reader on one platform.

Download the eReader to your Mac

1. Download the eReader here.
2. You will need to unzip the file with StuffIt Expander or similar application.
3. Double Click the eReader Mac .sit file. This will create an "Install eReader" Icon on your desktop.
4. Double-click the "Install eReader" icon on your desktop.
5. Follow the instructions to install eReader.
6. eReader is now installed for your reading pleasure!
7. To download eBooks, add your titles to your shopping cart, purchase, and then follow the above instructions to download.
   

Install and read an eBook on your Mac

To start eReader:

1. Open the eReader folder (usually founding the Applications/eReader directory).
2. Double click the eReader icon:

To open an eBook:

1. From the File menu, select Open. You'll see the following dialog box:
   
2. Browse and select the eBook and click Open. If the eBook is not encrypted, eReader will display it in a new window. If the eBook is encrypted, you'll see the following dialog box:
   
3. To unlock the eBook, enter the purchaser's name and unlock code (the credit card number used to purchase the eBook).
4. Click OK.

eReader displays the eBook in a new window.

Assuming you have installed the Palm Desktop software on your computer, here are the instructions for installing our eBooks on your Palm OS device:
Download the eReader here .

NOTE: We deliver our popular eReader to you in a Zip file. Zip is the most popular Internet format for delivering archives of files.

Two popular tools for opening Zip files are:

• WinZip (Windows 95/98/NT/2000)
• StuffIt Expander (Macintosh)

Use one of the above tools to extract the files from the Zip file. Store the files in a folder that you will be able to locate easily. Remember where you have stored your extracted files!

1. Launch the Palm Desktop tool.
2. On the left-hand side of the application window you will see "Install." Click on "Install."
3. A dialog box will pop up. Click on "Add."
4. Browse to the files you unzipped. Select eReader.prc (double-click on it).
5. Click "Done." Then click OK.
6. Click "Install" again. Then click "Add."
7. Browse to the .pdb file(s) that you unzipped. Those are the book files.
8. Select one and double-click on it.
9. Click "Done". Then click OK. Repeat steps 7 through 9 until you've added all your books.
10. HotSync your Palm OS device as you normally do.
11. Launch the eReader software on your Palm OS device. It will prompt you to open a book.

Note to first-time customers:
You will initially find eReader under "Unfiled" applications.

Install and read an eBook on your Palm OS

1. Click on the eReader logo found on the main page of your Palm handheld.
   
2. Select a book and tap on OPEN.
   
3. If this is the first time you are opening a book, you will be prompted to enter your unlock information.
   
4. Have fun with your new book! If you'd like more information, you can check out the complete eReader online manual.
   

1. Download the eReader here.
2. You will need to unzip the file with WinZip (Windows/98/Me/2000/NT4.0/XP/Vista) or similar application.
3. Click Open.
4. Just double click the installed eReader Win .exe file to begin the installation process.
5. After a couple of easy steps, eReader will be installed.
6. eReader is now installed for your reading pleasure!
7. To download eBooks, add your titles to your shopping cart, purchase, and then follow the above instructions to download.
   

Install and read an eBook on your Windows PC

To start eReader:

1. Find and open the eReader folder on your C: drive or locate the eReader icon on your desktop.
2. Double click the eReader icon.

To open an eBook:

1. From the File menu, select Add Books. You'll see the following dialog box:
   
2. Browse and select an eBook and click Add. This will add your eBook to eReader Pro 3.0.
3. Browse and select the desired eBook and double-click to open or select "Read" from the tool bar.
4. If the eBook is not encrypted, eReader will display it in a new window. If the eBook is encrypted, you'll see the following dialog box:
   
5. To unlock the eBook, enter the purchaser's name and unlock code (the credit card number used to purchase the eBook).
6. Click OK.

eReader will display the eBook in a new window.

The eReader and eReader Pro for Palm OS support expansion cards that use the VFS Manager. This includes SD/MMC cards on Palm handhelds, MemoryStick cards on Sony handhelds, and both SD/MMC and CompactFlash cards on the Handera 330.

Books should be installed in the /PALM/Books or /PALM/Launcher directories on expansion cards.

You can use the eReader to copy books from main memory to the Books directory; select the "Copy" item from the "Book" menu in the Reader. Once the book has been copied to the card you can delete it from main memory.

You can install books directly in the Launcher directory during HotSync® using recent versions of the Palm Desktop software. In the Install tool click on the "Change Destination" or "Set Destination" button and set the destination to the card.

You can also install books directly on the card using a card reader attached to your desktop computer. Make sure to copy the books to the /PALM/Books directory.

Installing the fonts and dictionary for your new eReader Pro is as easy as installing a book. In fact, installing a dictionary is exactly like installing a book and installing fonts just adds a few extra steps to the process.

The Agfa Monotype Font Pack for eReader Pro is downloaded as a standard Zip file. Make sure that you note which directory you save the Zip file to and then follow these simple instructions:

Important Note: For most users, the 9 and 12 point sizes are sufficient for normal usage. You may want to install the 18 point size if you use the Large system font frequently. Clie and HandEra users will probably want to install the 18 and the 24 point fonts instead of the smaller sizes. Because of the increased resolution of these devices, the 18 point fonts will produce the same results that a 9 point font will on other handhelds and the 24 point fonts will be equal to a 12 point font.

1. Open the Palm Desktop application. On the left-hand side of the application window you will see "Install." Click on "Install."
2. Click Add.
3. Navigate to the directory where your dictionary is located and double click on the "Pocket Dictionary.pdb" file.
4. Click "Done". You should see a dialog box informing you that your programs will be installed the next time you HotSync.

eReader Pro is now FREE! eReader Pro allows users to autoscroll eBooks; you never have to turn the page. It also lets customers customize features such as justification, line spacing, margins, highlighting of text, themes, and more!

If you want to learn more about eReader Pro click on the platform of your choice: Palm OS, Symbian Smartphone, Windows, or Macintosh.

1. Browse and add to your Shopping Cart
2. Browse our eBook selections until you find an eBook you would like to purchase.
3. Select the eBook-cover image or linked title. This will bring up the web page for this particular eBook.
4. Select "Add eBook to Cart" in the top right corner of the page. This will bring up your Shopping Cart page with your selection added to the shopping cart.
5. To remove an eBook from your shopping cart, click the "Re" link.
6. To continue to browse and shop for more eBooks, select "Continue Shopping."
7. To proceed to the checkout, Select "Go to Checkout."

From eReader, go to Book » Delete, select the book you wish to delete and click the "Delete" button.

Either you are entering an incorrect email address, an incorrect password or both. If you are unable to access your account, contact us, and we will be happy to examine your account, reset your password, and then send you a confirmation email.

Either you already have an account set up and you are not aware of it, or you are trying to set up a second account. Even if you have not purchased anything from the palm eBook Store, you may be in our database as an existing customer. In that case you can sign in as a Returning Customer.

If you continue to have problems, please contact us at customer support, along with a description of your assistance needs.

Check to see if the purchase transaction went through. If the transaction was completed, then we emailed you a receipt with instructions in how to download your file; there is no need to purchase the eBook again. Please check your email or simply sign into your account and review your Bookshelf in your account.

If your purchase is among your "owned" eBooks available for downloading, simply click on the corresponding download link and download your eBook from your account.

If your purchase is NOT amongst your "owned" eBooks available for downloading, then the purchase transaction was not completed and you will need to try to purchase your eBook again.

This may be due to your browser cache being full. The browser cache holds the content of all the links and pages you have visited during previous sessions; therefore, it can get full quickly. To clear your browser cachefollow these steps:

If you are using MS Internet Explorer 5.X:

Open your browser.

From the menu bar, click "Tools" and go to "Internet Options."

In the "Internet Options" window, click the "General" tab.

In the "General" section, click the "Delete Files" button in the middle of the box, under the heading "Temporary Internet Files."

Check the "Delete all offline content" option.

Click "OK" twice, once in each box.

If you are using Netscape Navigator 4.X:

Open your browser.

From the menu bar, click "Edit" and go to "Preferences."

In the "Preferences" window, a white box with a heading named category is displayed.

Locate the word "Advanced" at the bottom of the box.

Click the plus "+" sign to the left of the word "Advanced" to expand the hierarchy. Three options, "Cache", "Proxies" and "Smart Update", are displayed.

Click "Cache."

Click the "Clear Disk Cache" and "Clear Memory Cache" options.

Click "OK."

This may be due to a corrupt eBook file. Sometimes during downloading, files can get corrupted.

Delete the eBook file from your handheld and desktop PC.

Log into your palm eBook Store account and download a fresh copy of your eBook.

Install the eBook to your handheld and see if there is any change to the eBook appearance.

If this continues, please contact customer service.

A few helpful tips:

When you purchase an eBook, it is downloaded as a .zip file along with the eReader. When you download a previously purchased eBook from your account, it is downloaded as a .pdb file. You cannot open and/or read an eBook on your desktop or laptop PC. You cannot read an eBook on your handheld without the use of the eReader.

Throughout the site, you can select the link in the left-hand sidebar: Sign in

To sign in as a Returning Customer, use the email address and password you used when you first created the account. Or, if you had made updates to the original values, then use the newer values instead.

You can sign in from any computer, e.g., from home or from work. Just remember to use the email address and password from your palm eBook Store account.

(NOTE: The following explanation assumes that you already have an existing palm eBook Store Account. Receiving a newsletter from us does not necessarily indicate that you have an account.)

The password or email address that is on your account is different than what you're using to sign in.

If your email address has changed since you originally created Your Account (because of moving, changing jobs, etc.), your palm eBook Store account still has your old email address. Even if you are no longer using the old email address, you still need to use it to sign in to your account at the palm eBook Store.

After you sign in to Your Account, you should check, and update if necessary, important details: email address, password, credit card number and expiration date, telephone number, etc.

If you continue to have problems accessing your account, please try the password help web form.

In case you forget your password we can give you a hint or reset your password, provided that you chose to take advantage of these features when you created your account.

You can update your unlock code in your personal Bookshelf. Select the option to "RESET... Unlock Code to current credit card number." Then re-download and install the eBook, unlocking with the handheld information.

NOTE: You must have made a purchase with the current credit number for the unlock code update to take effect.

The first is to buy more books with your new credit card. Once you have made a purchase with a new credit card, you can log in to your account and reset the unlock code on your previous purchases to be the new credit card, then download the books again. In this case, a new purchase is required to verify the new credit card number.

Your second choice, if you do not wish to purchase additional books at this time, is to reply to this message with a phone number and time of day when it will be convenient for us to call you and provide you with the old number over the phone. For security reasons, we cannot send credit card numbers through email.

1. Log into Your Account.
2. Click the "EDIT" button for Password.
3. Enter your new password in both fields.
   (Your password must be at least 6 characters.)
4. Click the "Update Account " button.
5. You have now changed your password.
6. You will also receive an email confirming the change.

1. Log into your account.
2. Click the "EDIT " link next to the appropriate section.
3. Make the required changes to your account information.
4. Click the "Update Account" button.
5. You have now changed your account information.

If you have two or more accounts and would like to consolidate them, you can send a request to Customer Support. Please specify which one of your accounts you would like to have as the remaining active account.

On the palm eBook Store, all of your eBooks are stored on your account and can be downloaded as many times as you wish. Just as long as your new device supports our software, you may download your eBooks onto your new device.

(NOTE: The following explanation assumes that you already have an existing palm eBook Store Account. Receiving a newsletter from us does not necessarily indicate that you have an account.)

The password or email address that is on your account is different than what you're using to sign in.

If your email address has changed since you originally created Your Account (because of moving, changing jobs, etc.), your palm eBook Store account still has your old email address. Even if you are no longer using the old email address, you still need to use it to sign in to your account at the palm eBook Store.

After you sign in to Your Account, you should check, and update if necessary, important details: email address, password, credit card number and expiration date, telephone number, etc.

If you continue to have problems accessing your account, please try the password help web form.

In case you forget your password we can give you a hint or reset your password, provided that you chose to take advantage of these features when you created your account.

How do I get my eBook unlock code if I no longer have that credit card number?

You can update your unlock code in your personal Bookshelf. Select the option to "RESET... Unlock Code to current credit card number." Then re-download and install the eBook, unlocking with the updated information.

NOTE: You must have made a purchase with the current credit number for the unlock code updateto take effect.

How do I change my password?

Log into Your Account.

Click the "Edit" button for Password.

Enter your new password in both fields.

(Your password must be at least 6 characters.)

Click the "SAVE" button.

You have now changed your password.

You will also receive an email confirming the change.

Log into your account.

Click the "edit..." link next to the appropriate section.

Make the required changes to your account information.

Click the "Update" button.

You have now changed your account information.

If you have two or more accounts and would like to consolidate them, you can send a request to Customer Support. Please specify which one of your accounts you would like to have as the remaining active account.

If you have trouble accessing your account, need technical assistance, have a question or just need more information, simply contact Customer Support, and we will try to provide you with a speedy response. You can contact customer support by clicking here.

Click here: Contact Customer Support

A mouse that supports universal scrolling can interfere with page turning when using the mousewheel. We suggest one of the following:

1. Toggle the view to open the book in its own window, mousewheel page turning will then work properly.
2. As an alternative to the mousewheel, you can enable page turning using mouseclicks within the page. To enable this feature, please see the reader preferences (shortcut key ctrl+G).
3. Disable universal scrolling on your mouse for eReader. To do this go to the Start Menu->ControlPanel->Mouse->Wheel. To the right of "Enable Universal Scrolling", click on the "Exceptions..." button and select "Add". You will be prompted for an application name and path. Simply enter "eReader" and provide the path to the directory eReader was installed on your desktop.

We require that eReader Pro must be purchased for each platform that is used on. We did this to defray the cost of the Reader on each individual platform. For example, instead of charging $40 for an eReader Pro that runs on several different platforms, we decided to charge $14.95 for each copy since most people only want to use the Reader on one platform.

At this point, you have two options.

The first is to buy more books with your new credit card. Once you have made a purchase with a new credit card, you can log in to your account and reset the unlock code on your previous purchases to be the new credit card, then download the books again. In this case, a new purchase is required to verify the new credit card number.

Your second choice, if you do not wish to purchase additional books at this time, is to reply to this message with a phone number and time of day when it will be convenient for us to call you and provide you with the old number over the phone. For security reasons, we cannot send credit card numbers through email.

To delete an ebook when you are done reading it.

1. Open eReader
2. Open ANY book if one is not already open or tap cancel at the open dialogue
3. Tap the menu icon (located to lower left next to graphiti pad)
4. Select 'delete' from the book menu
5. Select book you wish to delete and tap 'delete'

This error relates to a bug with the Palm install/hotsync software. If the path or directory of the file you are trying to install is too long the install software will not be able to find the file. The solution is to unzip or move the files directly to your desktop or into a folder with a shorter path such as c:\temp. This will keep the path length smaller, and allow the Palm Install software to "see" the files. You may also want to download and install the latest Palm hotsync software.

Click here

No, eBooks in the palm eBook Store are not printable.

No, you first need to download the eBook to your desktop PC and then hotsync it to your handheld.

No, our eBooks are formatted as .pdb files and they work on both Palm OS handhelds and Mac/Win desktops.

No, you can download your eBooks from your account as often as needed. For more information about downloading your eBooks from your account, go to Accessing, Downloading, and Unzipping.

Searching through the text of every book loaded on your handheld would take a long time. Global Find will find text in any annotations or bookmarks you've made. For finding text, use the Find command in the eReader.

Soon, we hope. We are working with many publishers to bring their books to press. To request a title, please contact us and select "title requests", or send your request directly to the palm eBook Store. Please note that we receive dozens of requests every day and will not be able to answer every customer's e-mail. However, we are keeping a list of every single title request and communicate these preferences to the publisher directly.

The views and opinions expressed in materials appearing at the palm eBook Store are strictly those of the authors and do not necessarily state or reflect those of the the palm eBook Store or its parent company Motricity. The palm eBook Storedoes not endorse any political or religious position or activity identified in its Web site, e-mail marketing campaigns nor through its agreements with hosted organizations.

Yes, upgrades are available to you free of charge. It's a good idea to upgrade your version since many eBooks will only work on the latest version.

We require that eReader Pro must be purchased for each platform that is used on. We did this to defray the cost of the Reader on each individual platform. For example, instead of charging $80 for an eReader Pro that runs on Palm OS, Mac, and PC, we decided to charge $20 for each copy since most people only want to use the Reader on one platform.

When you use your credit card to purchase from the palm eBook Store, the credit card company automatically converts the charge into US currency.

No, the site is not available yet to be viewed on a wireless handheld. However, we are looking into the possibilities. Stay tuned.

Generally, the publishers do tell us when a book is scheduled to be downpriced. Obviously we try to downprice the books as soon as we can but with over 14,000 titles, some books do slip through the cracks. Plus we need the publisher's permission before we can downprice on the site.

We are currently working to implementing a Coming Soon section to the palm eBook Store. Stay tuned.

We do try our hardest to get these titles to our customers on pub date. In some cases, publishers do not intend the eBook to be released as the same date of as the print version.

REGISTER PRO VERSION

PALM

You need to register eReader Pro.

1. Open a book in eReader.
2. Tap the menu icon
3. Select register from the book menu
4. Enter your registration code found next to the download link for the eReader here.